Help For Families
If you are in need of immediate assistance, call 000. This page provides a list of resources for families currently at risk.
For families at risk
If your family is facing challenges, we’re here to guide you to the right resources and support. Below, you’ll find a list of services that can assist you. If you can’t find the information you need, please don’t hesitate to contact us, and we’ll do our best to help or direct you to someone who can.
Emergency support services
Phone lines available 24 hours a day.
13 11 14
Lifeline
Online support available 7pm-12am.
1300 659 467
Suicide Call Back Service
Online support available 24/7
1300 78 99 78
MensLine Australia
Online support available to registered users
1300 22 4636
Beyond Blue
Online support available 3pm-12am.
For families of children in or entering care
1800 733 233
Aboriginal Legal Service (NSW/ACT)
Free call for legal assistance regarding child protection matters.
1300 1300 52
Parentline
Online resources, phone counselling and referrals for parents of children aged 0–18.
1300 364 277
Relationships Australia
Relationship support services, counselling, family dispute resolution services.
1800 451 524
NSW Ombudsman
OOHC agency concerns/complaints (after direct resolution attempt with agency).
For Aboriginal children and young people in care
1800 55 1800
Kids Helpline
24 hours, online support.
1800 655 105
CREATE Foundation
Support for foster/kinship carers
1300 782 975
My Forever Family NSW
(02) 9608 8494
Foster Parents Support Network
1800 449 102
Grandparent, Relative and Kinship Carer Alliance
Contact the AbSec Carer Support Line